How CSM Synergy collects, uses, and protects your personal information — including payment data processed through Stripe.
CSM Synergy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at csmsynergy.com, use our services, or make payments through our platform.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.
Short version: We collect information you give us, information about how you use our site, and payment information processed securely through Stripe. We never sell your personal data. We use it only to provide and improve our services.
CSM Synergy uses Stripe to process all payments. Stripe is a PCI-DSS Level 1 certified payment processor. We do not store, transmit, or have access to your full credit card numbers, bank account numbers, or other sensitive payment details — all such information is handled directly and securely by Stripe.
When you make a payment through our website, Stripe collects:
After a successful payment, CSM Synergy receives only:
By making a payment through our site, your payment data is also subject to Stripe's Privacy Policy, available at stripe.com/privacy. We encourage you to review it.
Important: CSM Synergy never stores your full payment card information on our servers. All payment data is transmitted directly to Stripe using industry-standard SSL encryption. We are not responsible for the privacy practices of Stripe — please review their policy for full details.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following limited circumstances:
We share information with trusted third-party service providers who assist in operating our business:
All service providers are contractually required to keep your information confidential and use it only for the services they provide to us.
We may disclose your information if required to do so by law or in response to valid legal requests such as subpoenas, court orders, or government regulations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have given us explicit consent to do so.
We never sell your personal data to data brokers, advertisers, or any third parties for monetary compensation.
By providing your phone number and submitting any form on our website, you are consenting to receive SMS text messages from CSM Synergy related to your inquiry, booking, or program enrollment. Message and data rates may apply.
You can stop receiving SMS messages at any time by replying STOP to any message. Reply HELP for assistance. After opting out, you will receive one final confirmation message.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties under any circumstances.
We use cookies and similar tracking technologies to improve your browsing experience and analyze site usage.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.
When you make a payment, Stripe may set cookies for fraud detection and security purposes. These are governed by Stripe's Cookie Policy at stripe.com/legal/cookies-policy.
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations:
When your data is no longer needed, we securely delete or anonymize it.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at carolyn@csmsynergy.com. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purpose for collecting it, and the categories of third parties we share it with.
You have the right to request deletion of your personal information, subject to certain exceptions.
We do not sell personal information. You therefore have no need to opt out of a sale of your personal information.
We will not discriminate against you for exercising any of your CCPA rights.
In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, phone), commercial information (transaction history), internet activity (browsing behavior on our site), and geolocation data (general location from IP).
To submit a CCPA request, contact us at carolyn@csmsynergy.com or call 816-300-3600.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at carolyn@csmsynergy.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all privacy-related inquiries within 30 days.