We help Professionals Achieve their Sales and Business Goals

Synergy is bringing the combined power of our expertise and your vision together to create a greater impact than either could achieve alone. 

Success is born from a clear plan, precise implementation, and mastery over every aspect of your business. We are committed to help you Create a strategy that drives results, Successfully implement it, and ultimately Master the things that lead to sustainable growth. 

Carolyn MIller

carolyn@csmsynergy.com

Create a strategy to drive results
Successfully implement
Master sustainable growth

I really appreciated the focus on real-life scenarios. Working with Carolyn has helped me develop critical thinking and problem-solving skills, which have already produced results with my team. 

Rodney Pritchard Jr

Right on Time

Our Mission:

CSM Synergy helps construction companies grow by optimizing systems, streamlining processes, and providing expert sales and leadership training. Through in-depth gap analysis, we identify areas for improvement and implement strategies that enhance efficiency, teamwork, and long-term success.

We go beyond traditional consulting by leveraging your team’s strengths and integrating our expertise in systems, leadership, sales, and conflict resolution. This collaborative approach drives greater results and sustainable growth.

Serving businesses with 10-80 employees and $5M-$50M in revenue, we empower owners to work on their business—not just in it—unlocking their full potential through synergy.

Options to Take you Next Level

Here are the 3 most popular services that our clients find the most beneficial in creating the Success they Desire.

One-on-one Consulting

If you want a personalized approach for your business or sales this is a great choice as we get very detailed for you.

Group Synergy 

Perfect to get some one-on-one coaching and also learn from others scenarios as they get coached. 

Sales Training

Simple and applicable training to help you take your sales to the next level and exceed your expectations. 

Our Process

We start by having a conversation with you to understand your needs, challenges, and goals. During this discussion, we’ll explore your current situation, identify pain points, and learn what you hope to achieve. This helps us gain a clear picture of how we can support you.

Next, we evaluate whether our expertise aligns with your specific needs. We’ll discuss relevant past experiences and success stories to ensure we can deliver the results you’re looking for. This step is about making sure that our approach, values, and goals are in sync with yours.

Once we’ve established alignment, we’ll outline what our engagement would look like. We’ll clearly define the scope of work, including the services we’ll provide, timelines, key milestones, and what you can expect from us. We’ll also ensure that we’re on the same page regarding communication and investment.

Finally, we take a moment to reflect together. This is your opportunity to assess whether our proposed solutions resonate with your vision. We’ll discuss any concerns and make sure that both sides feel confident moving forward. If everything aligns, we’ll agree on the next steps to kick off our partnership.

About Carolyn Miller

Carolyn Miller is a dynamic sales leader and executive coach with over 20 years of experience driving business growth through strategic sales leadership. As the Founder of CSM Synergy, she specializes in helping businesses—especially in the construction industry—build high-performing sales teams, implement proven sales processes, and optimize systems for sustainable revenue growth. Her ability to blend personal connection with results-driven strategies empowers individuals and teams to reach their full potential and achieve measurable success.

Carolyn’s deep expertise in sales and leadership was forged during her 18-year tenure in her brother’s construction company, where she played a pivotal role in scaling the business from $500,000 to $15 million in annual revenue. She designed and implemented a high-impact sales process that drove consistent revenue growth, ensuring a structured, repeatable approach to closing business.

Beyond sales strategy, Carolyn built and led a high-performing 12-person sales team, fostering a culture of collaboration, accountability, and continuous improvement. She developed targeted training programs to enhance sales effectiveness, equipping her team with the tools and techniques needed to drive results. Her leadership extended to overseeing marketing initiatives that aligned seamlessly with the sales process, maximizing lead generation and conversion.

A master at integrating systems and processes, Carolyn synchronized CRM platforms and manufacturing databases to create a seamless operational framework that supported sales growth. Her expertise in sales psychology, communication techniques, and leadership development enables her to guide businesses in optimizing their sales efforts while cultivating a strong leadership pipeline.

Certified in Leadership, Mental Health, and Coaching, Carolyn is passionate about developing leaders, fostering growth opportunities, and driving transformational change. She is committed to helping businesses implement the right strategies, develop strong teams, and achieve sustained success through effective sales leadership.

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Solutions for Your
Construction Business Challenges

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