Client Satisfaction 

I have been blessed with the opportunity of training with CSM and I can confidently say it has been a transformative experience for me. The program was well-structured, combining theory with practical application, which allowed me to immediately implement what I learned.

One of the highlights was the focus on emotional intelligence. Through various exercises and group discussions, I gained deeper insights into my own leadership style and how it affects my team. Carolyn is knowledgeable and supportive, always encouraging us to push beyond our comfort zones.

I really appreciated the focus on real-life scenarios. Working with Carolyn has helped me develop critical thinking and problem-solving skills, which have already produced results with my team. 

CSM has not only transformed my role as a leader, but has also inspired me to create a more inclusive and collaborative team environment. I highly recommend this program to anyone looking to grow as a leader.

It is with great pleasure that I write this letter of recommendation for Carolyn Miller who, under her leadership, has served in training, technical support and motivational both professionally and personally.
Carolyn has given me the tools in Lehman’s terms to succeed and grow within areas that I was not initially confident with. Her passion and patience to help others grow has help propel me to opportunities with unlimited potential. Those opportunities would not exist without her help. The hallmark of Carolyn’s character is her loyalty. Loyal to herself, others around her and loyal to the pursuit to help others be the best of who they are. She makes the world a better place. I appreciate her enthusiasm and wisdom.

As a company you have made us hugely successful by helping us understand all the ins and outs of Infusionsoft. We have been able to stay in front of our customers without constantly bugging them. Also developing it to process all our orders and better track where we are going. Your knowledge of the systems is unbelievable. Thanks so much.

InfusionSoft is Powerful, BUT ONLY when set up properly. The note templates, and action sets you set up for me are simply amazing. Since we have the templates we can literally
accomplish the same task in one‐third the time it used to take. The way you do not give up until you figure out a way to accomplish what I need is simply amazing. You get the job done even if it has never been done before. Thank you for making my life easier and bringing me more business at the same time.

Your dedication, attention to detail, IT know‐how, and expertise in CRM Software is unmatched. There are countless occasions when I felt hopelessly lost trying to accomplish a task in InfusionSoft, only to have Carolyn save the day. Even better, once she solved my problem, she was always able to explain to me in plain English the mistake I made, the fix for the mistake, and a simpler, better way to accomplish the task on my next attempt.
If you couple all of the above with the good character, amazing work ethic, and pleasant demeanor that Carolyn possesses, you end up with a very valuable asset to your organization. I can only say that the company I work for has benefitted immensely by having Carolyn on our team and I know we will benefit even more in the future.